Glia, a customer support platform offering AI-powered interactions for the banking sector, has been named a winner within the Banking and Monetary Companies Class on the 2026 Artificial Intelligence Excellence Awards. The awards recognises achievements in a spread of industries and use instances, spotlighting “corporations and leaders transferring AI past experimentation and into sensible, accountable deployment.”
Talking on the awards, Russ Fordyce, Chief Recognition Officer at Enterprise Intelligence Group commented, “AI has arrived! 2026 is about execution and outcomes. Glia stood out as a result of its work in banking displays the place the market is headed: sensible AI that solves actual issues, earns belief, and delivers measurable worth. The popularity highlights a crew that isn’t taking part within the AI shift, however serving to outline what significant progress seems like.”
Glia’s Banking AI platform helps monetary establishments navigate safety and regulatory dangers frequent in generative AI. It was chosen by a panel of AI specialists and analysts as a platform that deploys AI skilled exactly for banking workflows. It helps banks and credit score unions automate as much as 80% of all interactions, in response to Glia. For the customer support and member care capabilities, this may unencumber time for different duties, together with strengthening shopper relationships and increasing lending and deposit portfolios; in different phrases, doing what people can do and AI can’t.
Dan Michaeli, CEO and co-founder of Glia, stated: “The award celebrates the way forward for banking in an time the place AI is in every single place. With customers in each demographic now utilizing AI to handle their lives, the strain on monetary establishments to supply prompt, clever service has by no means been larger.”
“Our platform is designed to assist banks and credit score unions lead this transition, utilizing safe, banking-specific AI to amplify their effectivity whereas defending the human connection that defines their model,” he stated.
Glia has loved optimistic enterprise momentum just lately, with the corporate asserting just lately will probably be the primary to contractually promise to withstand AI hallucinations and circumvent immediate injections for its purchasers’ use of the platform.
As AI turns into more and more advanced, notably in monetary establishments, Glia’s give attention to AI security offers a mannequin that banks and credit score unions may depend on to assist them use AI successfully and securely.
(Picture supply: “House Invaders does cones and security limitations” by Gene Hunt is licensed beneath CC BY 2.0. To view a replica of this license, go to https://creativecommons.org/licenses/by/2.0)
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