Step one in transformation was constructing a unified information layer throughout all of these sources. Lumen ingested almost 500 information sources into a standard platform and constructed information objects that hyperlink community parts, buyer companies, price information and income information throughout what had been beforehand exhausting organizational and system boundaries.
“That is the primary time we’ve been in a position to relate these issues to 1 one other,” Corcoran stated.
The end result is what Corcoran describes as a digital twin that goes nicely past the community layer. “It’s a digital twin of our stock, of our structure, of our ecosystem,” she stated.
A consultant use case is figuring out all prospects in a given metro which can be working legacy voice companies, figuring out the subsequent greatest migration provide primarily based on present community capability and have parity, and surfacing the trail with the least buyer disruption. That evaluation beforehand required a number of groups working over weeks or months.
That unified information mannequin can also be what makes automation potential on the execution layer, the place engineers are doing the precise decommission work.
Turning information into execution
The instrument Lumen’s subject engineers use to execute decommissions known as NetPal, a proprietary workflow instrument constructed on high of its information platform.
