Toku, a Singapore-based supplier of enterprise cloud communications and buyer expertise options, raised USD 5M in Collection A extension funding.
The spherical was led by Betatron Enterprise Group with participation from the Hong Kong Innovation and Know-how Enterprise Fund (ITVF) and different buyers.
The corporate intends to make use of the funds to speed up its continued worldwide enlargement and advance its proprietary AI-powered options in buyer engagement.
Led by Thomas Laboulle, Founder and CEO, Toku empowers enterprises to raise buyer experiences with revolutionary, cloud-based communications and engagement options. Leveraging its experience within the APAC area and an increasing international attain, the platform options an built-in contact centre, programmable APIs, and Generative AI capabilities, together with transcription, summarisation, dialog analytics, and digital brokers. Designed to combine buyer knowledge and enterprise processes, Toku’s options streamline interactions and drive scalable progress.
The funding will help the continued growth of Toku’s AI Chat and AI Voice Agent applied sciences, designed to ship enhanced buyer interactions throughout a number of languages and regional dialects.
FinSMEs
21/11/2024
