Kustomer, a NYC-based AI-powered customer support firm, raised $30M in Sequence B funding.
The spherical was led by Norwest, with participation from Battery Ventures, Redpoint Ventures, and Boldstart Ventures.
The corporate intends to make use of the funds to speed up its AI product roadmap and platform growth, to scale because it meets quickly rising demand.
Led by CEO Brad Birnbaum, Kustomer offers an AI-native customer support platform, designed to enhance how companies ship buyer experiences. Combining AI-powered automation, human experience, and a linked CRM, it empowers organizations to offer easy, customized help throughout all channels.
FinSMEs
07/08/2025
