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Data Center News > Blog > Colocation > Key Incidents and Lessons Learned
Colocation

Key Incidents and Lessons Learned

Last updated: November 29, 2024 1:39 pm
Published November 29, 2024
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Key Incidents and Lessons Learned
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Equinix, as one of many largest knowledge middle operators globally, faces the continued problem of sustaining constant uptime throughout its huge infrastructure. Outages attributable to extreme climate, elevated temperatures, or technical points like UPS failures underscore the operational complexities inherent in managing such a scale. Nonetheless, these incidents additionally spotlight Equinix’s dedication to speedy incident response and steady enchancment, minimizing impacts and reinforcing resilience throughout its amenities.

Here’s a assortment of the highlights:

Equinix’s SG4 knowledge middle in Singapore. IMAGE: EQUINIX

October 2023: DBS, Citi’s Banking Companies Resume After Knowledge Heart Disruption

Final 12 months, DBS and Citigroup’s fee companies went down for a number of hours, with prospects unable to make use of their playing cards, entry on-line banking, or withdraw money. An incident at an Equinix knowledge middle brought about this downtime. A spokesperson cited a technical difficulty that raised temperatures inside a Singapore knowledge middle because the trigger. Learn extra…

Inside the Equinix DC12 data center in Ashburn, Virginia. IMAGE: EQUINIX

Contained in the Equinix DC12 knowledge middle in Ashburn, Virginia. IMAGE: EQUINIX

March 2018: Equinix Energy Outage One Motive Behind AWS Cloud Disruption

In March 2018, an influence outage at an Equinix knowledge middle in Ashburn, Virginia brought about connectivity issues for some Amazon cloud prospects – together with disruptions for Atlassian, Twilio, and Capital One. Widespread energy outages throughout the East Coast have been the results of extreme climate, however Equinix stated that its contingency plans have been unable to forestall service disruptions for some prospects. Learn extra…

Associated:Equinix Knowledge Heart Growth Continues as Hyperscale, AI Demand Persists

January 2017: Equinix: London Knowledge Heart Outage Impacts Shoppers With out Redundant Connections

A quick knowledge middle outage at an Equinix facility in London brought about a brief interval of downtime for some prospects. Reviews recommend the lack of energy resulted from “routine upkeep” carried out by the power engineers. SSP, a know-how options supplier that hosts its tools on the facility, apologized to its prospects, noting that it was working with Equinix to ascertain the foundation trigger. Learn extra…

See also  Tech Secretary welcomes foreign investment in UK data centres

July 2016: Equinix Knowledge Heart Outage in London Blamed on Defective UPS

Research present that UPS failure is the most typical trigger of knowledge middle outages – and this was the reason for a 2016 outage at one of many Telecity amenities in London. The corporate didn’t say what precisely went fallacious with the UPS, however the outage brought about connectivity issues for a lot of BT web subscribers. BT’s spokesperson famous that about one in each 10 makes an attempt to achieve an internet site by its customers failed throughout the outage. Service was restored inside minutes. Learn extra…

Exterior of the 111 8th Avenue building in Manhattan. IMAGE: TACONIC PARTNERS

Exterior of the 111 eighth Avenue constructing in Manhattan. IMAGE: TACONIC PARTNERS

November 2012: Temperatures Soar at Knowledge Heart Inside 111 eighth Avenue

Associated:How one can Forestall Knowledge Heart Fires: Classes from the Greatest Incidents

On November 1, 2012, temperatures soared inside a Zayo Group knowledge middle as issues with a generator shared by Zayo and Equinix compelled the corporate to energy down its onsite cooling techniques. Clients remained on-line all through the utility outage, which was resolved as the corporate stabilized the temperature and introduced the cooling techniques again on-line. Learn extra…

January 2012: Equinix Outage Means Downtime for Zoho

An influence outage in January 2012 in a Californian Equinix knowledge middle brought about issues for a lot of prospects, most notably Zoho. Though energy to the info middle was restored inside seconds, the sudden lack of energy is problematic for database-driven purposes, which signifies that quick energy outages can translate into hours of restoration time for companies. That was the case for Zoho. Equinix acknowledged the incident, however didn’t present particulars on the reason for the outage. Learn extra…

Inside Equinix's PA10 data center. IMAGE: EQUINIX
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Inside Equinix’s PA10 knowledge middle. IMAGE: EQUINIX

August 2009: Equinix Paris Facility Hit by Cooling Outage

In August 2009, an Equinix knowledge middle close to Paris skilled a cooling outage, which left some prospects offline for hours. As temperatures in Paris soared, a number of chillers failed, and the standby chiller didn’t begin in time to soak up the load, a spokesperson confirmed. Learn extra…

Associated:The Greatest Threats to Knowledge Heart Uptime – and How one can Overcome Them

July 2009: Equinix Hit by Outages in Sydney, Paris

In July 2009, a energy outage affected 200,000 prospects throughout 5 Australian states. Downtime lasted roughly 12 minutes and was resolved when all techniques have been restored. Thirty minutes later, one other outage on the Equinix PA2 Saint-Denis IBX Heart affected a number of outstanding prospects, together with DailyMotion and ClaraNet. In accordance with Equinix, the Paris outage was attributable to human error when a vendor was conducting routine upkeep on a UPS system. Learn extra…

July 2006: MySpace Outage Blamed on Knowledge Heart

In 2006, the then-popular social community hub MySpace was offline for hours on account of an information middle energy outage. MySpace’s tools was positioned on the Equinix facility in El Segundo and blamed the downtime on the facility outage at that knowledge middle. Nonetheless, different Equinix prospects didn’t report any points. Learn extra…



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Contents
October 2023: DBS, Citi’s Banking Companies Resume After Knowledge Heart DisruptionMarch 2018: Equinix Energy Outage One Motive Behind AWS Cloud DisruptionJanuary 2017: Equinix: London Knowledge Heart Outage Impacts Shoppers With out Redundant ConnectionsJuly 2016: Equinix Knowledge Heart Outage in London Blamed on Defective UPSNovember 2012: Temperatures Soar at Knowledge Heart Inside 111 eighth AvenueJanuary 2012: Equinix Outage Means Downtime for ZohoAugust 2009: Equinix Paris Facility Hit by Cooling OutageJuly 2009: Equinix Hit by Outages in Sydney, ParisJuly 2006: MySpace Outage Blamed on Knowledge Heart
TAGGED: Incidents, Key, learned, Lessons
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