IntelePeer, a Dania Seaside, FL-based AI-powered Communications Automation supplier, obtained $140M in Progress funding.
The spherical was led by Savant Progress and VantagePoint Capital Companions with participation from Savant restricted companions together with Coller Capital, Hollyport Capital, Manulife Funding Administration and Achmea. Vector Capital, by its newly shaped direct credit score technique, Vector Velocity, led the debt financing.
The corporate intends to make use of the funds to increase operations and its growth efforts.
Led by CEO Frank Fawzi, IntelePeer simplifies communications automation by superior AI-powered options, serving to companies and phone facilities scale back prices, enrich the shopper expertise, and speed up ROI. Its AI-driven communications automation platform works inside current enterprise software program and infrastructure, enabling manufacturers to automate advanced processes. Constructed for enterprise customers, its vendor-neutral platform leverages generative AI and analytics, empowering companies to proactively resolve potential ache factors and keep context throughout channels and all through the orchestrated buyer journey.
Since its inception, the corporate has automated greater than 600M buyer interactions throughout voice, messaging and digital channels whereas decreasing the price of an interplay ten-fold.
FinSMEs
25/07/2024
