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Data Center News > Blog > Security > Eken fixes ‘terrible’ video doorbell issue that could let someone spy on you
Security

Eken fixes ‘terrible’ video doorbell issue that could let someone spy on you

Last updated: April 27, 2024 12:30 am
Published April 27, 2024
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Eken fixes ‘terrible’ video doorbell issue that could let someone spy on you
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An organization that manufactures video doorbells discovered by Client Studies to comprise severe safety vulnerabilities has issued a repair, the patron advocacy group is reporting. Eken Group has issued a firmware replace for the affected safety merchandise below its personal identify, in addition to these from different manufacturers it has licensing offers with, together with Fishbot, Rakeblue, Tuck, and others. All of the video doorbells use the Aiwit smartphone app and might be bought from widespread on-line retailers like Amazon, Shein, Temu, and Walmart. 

Again in February, CR reported that it discovered vulnerabilities in Eken-produced video doorbells that “might permit a harmful particular person to take management of the video doorbell on their goal’s residence.”

Having access to the doorbell didn’t even require any stage of hacking information: unhealthy actors might merely obtain the Aiwit app, go to their goal’s residence, and maintain down the doorbell’s button to pair it with their very own smartphones, change their Wi-Fi community, and take management of the system. 

Moreover, anybody with the doorbell’s serial quantity might remotely view nonetheless pictures from the video feed — no password or account required, CR safety specialists discovered. Doorbell house owners didn’t obtain a notification of any variety if one other consumer accessed their video feed on this method.

The doorbells additionally didn’t encrypt the consumer’s residence IP deal with or Wi-Fi community, leaving each probably uncovered to criminals.

The doorbells that CR initially rated had been offered below the model names Eken and Tuck and appeared similar, right down to them each requiring customers to obtain the Aiwit smartphone app. The group later discovered 10 different seemingly similar doorbells made by Eken however offered below plenty of completely different model names. 

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CR has reviewed Eken’s firmware replace and says the issue has been fastened. “Whereas we would like that merchandise be secure and safe from their preliminary launch, the flexibility of our testing to uncover vulnerabilities ends in higher merchandise for customers,” CR’s senior director of product testing, Maria Rerecich, mentioned in its report. 

On account of CR’s reporting, the FCC has requested Amazon, Sears, Shein, Temu, and Walmart for extra particulars about how they vet merchandise offered on their platform. Not one of the 5 retailers have responded to CR’s request for touch upon the matter.

Eken’s video doorbells additionally lacked Federal Communications Fee ID labels, that are required by regulation, CR discovered. The corporate has since added the FCC IDs to the digital manuals for the doorbells. 

Since CR revealed its February report, most of the Eken doorbells have been pulled from on-line retailers. Notably, plenty of the doorbells had been chosen as Amazon: Total Picks or with the Amazon’s Alternative badge, a label with mysterious standards that Amazon has refused to clarify totally and could be discovered on many doubtful merchandise.

For those who personal an Eken-produced video doorbell, be sure you test in case your firmware is updated. Your doorbell ought to obtain the replace routinely, but it surely’s sensible to double-check. Go to the “Units” web page on the Aiwit app and faucet on the doorbell’s identify, which ought to open up the settings. The firmware quantity ought to be 2.4.1 or greater, which signifies it’s updated.

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