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Data Center News > Blog > Security > CrowdStrike says it’s not to blame for Delta’s days-long outage
Security

CrowdStrike says it’s not to blame for Delta’s days-long outage

Last updated: August 5, 2024 1:41 pm
Published August 5, 2024
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CrowdStrike refutes Delta Air Traces’ allegations that the cybersecurity agency is guilty for a dayslong flight disruption following final month’s catastrophic system outage, saying that the airline rejected repeated affords to assist restore impacted programs. 

CrowdStrike reiterated its apology to Delta in a letter responding to public feedback concerning the airline pursuing authorized claims, however stated it “strongly rejects any allegation that it was grossly negligent or dedicated willful misconduct.” CrowdStrike says the litigation risk “has contributed to a deceptive narrative that CrowdStrike is answerable for Delta’s IT selections and response to the outage,” noting that competing airways restored their operations rather more swiftly.

“CrowdStrike’s CEO personally reached out to Delta’s CEO to supply onsite help, however acquired no response,” CrowdStrike lawyer Michael Carlinsky stated within the letter. Carlinsky stated CrowdStrike had made a number of different makes an attempt to offer help, together with a suggestion for onsite help, however was instructed that assets for the latter weren’t required.

“Ought to Delta pursue this path, Delta must clarify to the general public, its shareholders, and finally a jury why CrowdStrike took accountability for its actions — swiftly, transparently, and constructively — whereas Delta didn’t,” stated Carlinsky. The letter additionally notes that CrowdStrike’s contractual legal responsibility is capped “within the single-digit hundreds of thousands,” and that the corporate will “reply aggressively” to litigation “if compelled to take action.” Now we have reached out to Delta for remark and can replace this story if we hear again.

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See also  2024 global network outage report and internet health check
TAGGED: Blame, CrowdStrike, dayslong, Deltas, outage
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