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Data Center News > Blog > Global Market > AI agents vs. agentic AI: What do enterprises want?
Global Market

AI agents vs. agentic AI: What do enterprises want?

Last updated: April 20, 2025 1:19 pm
Published April 20, 2025
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The cloud-provider technical folks I do know don’t like this strategy; they see it as prone to elevate boundaries to using their on-line generative AI companies. Enterprises see their AI agent imaginative and prescient as facilitating cloud AI companies as an alternative. If there’s one large AI entity doing every little thing, then information sovereignty nearly certainly means it must be run in home. If AI use is decomposed into small steps, certainly a few of these steps gained’t contain the disclosure of confidential firm information. That implies that some AI brokers may very well be as-a-service.

There could also be a number of deep truths to be discovered right here, one being that information about know-how is dominated by what sellers wish to promote somewhat than what enterprises wish to purchase. A extra fascinating one is that we could also be seeing an important fork within the street for AI.

The AI fashions that everybody sees have one key characteristic—folks can use them. No, I’m not being trivial. I imply folks versus corporations. Anybody can go to a web-based AI service and work together with it. This has made AI nearly populist in a single sense; it’s a know-how as accessible because the Web. However enterprises aren’t folks and aren’t considering of AI in the identical method. If you happen to surprise why enterprise views of AI don’t match the favored view, simply consider what makes up the favored view—folks.

If we wish AI to vary our lives, and never simply entertain us, we want AI to be much less populist and extra company-list, so to talk. IBM, I believe, grasped this early on, which is why so many enterprises identify IBM as probably the most insightful associate in AI. There is a gigantic alternative for AI-as-a-software-component, for what enterprises consider AI brokers, however one other of these deep truths intrudes. How does AI take part in an utility workflow? We don’t know, and if we don’t handle the problem, then AI may hit a wall once we attempt to develop actually helpful brokers. Purposes have interfaces, APIs. AI brokers will want them too, in the event that they’re to combine with functions and present workflows, and so they’ll want to do this to attain what enterprises count on, even demand.

See also  Enterprise AI adoption shifts to agentic systems

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TAGGED: agentic, agents, enterprises
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